The Locksmith
Andrew of Andrews Lock and Key and Charley the owner of Locksmith Charley have a talk with Wayne Winton of Tri County Locksmith Service in Glenwood Springs, CO about the tips and tricks he has in running his locksmith business. Andrew talks about the video he found on YouTube that he did a review on. He stumbled upon a consumer who recorded a locksmith from the company Call Orange who setup a classic bait-and-switch scheme on these guys to unlock their house on an emergency call. They also discuss about a call that Andrew got for a customer who needed an older Thunderbird opened up at 2:30AM. Andrew quoted him a price and he said that he had an offer for lower, but then called back later and said that they guy was trying to way over charge for the job. Andrew told him to tell the fake locksmith to go on his way and he went out to the job for the same quoted price he offered. When he arrived the guy was just leaving the customers car.
Wayne Winton of Tri County Locksmith Service talks about his YouTube channel and how he tries to inform other locksmiths but mainly consumers of the options available in the locksmith industry. He talks about how he does get a little bit of backlash for giving away some trade secretes on how to repair certain door locks and Charley talks more specifically about the different bypass measures people take. The locksmiths offer listeners to meet them in the parking lot outside of the Independent Talk Radio 1000 KFNX studio in downtown Phoenix for a free house key or car key as long as it doesn't have a microchip.
Wayne talks about his website WaynesLockShop.com where he provides more detailed knowledge videos about the locksmith trade. He provides everything from automotive, residential, and commercial lock and key training as well as business building and search engine optimization for the locksmith industry.
Charley talks about the best master key system to use for homes and the new ALOA standards on Do Not Duplicate (DNC) keys. They talk about the problem with giving out master keys or not doing a great job of key control or other issues with property management companies that cause huge alarms to needing the locks rekeyed after you take over a property.